Misfit Technical Support

Frequently Asked Questions regarding the Misfit interface


This page contains the FAQ regarding the ChallengeRunner interface to Misfit

Question:
What is a Misfit?
Answer:
The Misfit is an activity tracking device with apps available for the PC, iPhones and Android-based smartphones. The Misfit is worn or carried to record activities such as steps, distance travelled, and calories burned.
Question:
How does ChallengeRunner use Misfit?
Answer:
The ChallengeRunner fitness challenge system is used by wellness administrators to create health and wellness challenges for clients or employees. By integrating with Misfit, ChallengeRunner allows admins to create fitness challenges where participant data is automatically collected.
Question:
How do I obtain the Misfit and smartphone App?
Answer:
The Misfit can be purchased online or through many retailers. The smartphone App can be downloaded free-of-charge to your iPhone or Android phone directly from their respective app stores.
Question:
How do I obtain a ChallengeRunner ID and Password?
Answer:
Once you have been invited to a fitness challenge, you are either assigned an ID and password by your administrator or must click on a link where you will create one.
Question:
How do I link ChallengeRunner to Misfit?
Answer:
ChallengeRunner must be authorized to collect data recorded by Misfit. To authorize ChallengeRunner, perform the following steps: (Note - You must already have a Misfit account to authorize ChallengeRunner)
  1. Log into ChallengeRunner using your ID and Password (See Above)
  2. Click the Profile menu option under your name in the upper right hand corner
  3. Click the Authorize link next to Misfit
  4. A Misfit webpage will appear. Submit your Misfit account email and password
  5. On the authorization page, click Agree
  6. The Misfit webpage will be redirected back to ChallengeRunner. You have now completed registration.
Question:
How do I log challenge activities?
Answer:
Misfit data will be collected automatically based on your devices syncing ability and transmitted throughout the day to ChallengeRunner.